Contactless Pickup

 

Curbside Pickup

Curbside Pickup

Our Curbside Pickup service provides a quick and easy way for you to get library materials.  When your reserved items are ready, you will be notified by phone, email or text notification. 

Drive to the Library and park in one of our designated curbside pickup spaces on the north side of the building. Please follow the posted instructions to let us know that you’re here.  We will place your items in your car. 

Watch this video for a behind-the-scenes look at how Curbside Pickup works.

Hours for Curbside Pickup:

Monday to Thursday: 10:00 am to 7:00 pm
Friday – Saturday: 10:00 am to 5:00 pm

Curbside Pickup will be unavailable in the event of the following weather conditions observable in Plainfield:

  • Blizzard warning, wind chill warning and winter storm warning
  • Wind chill below 10 degrees
  • Hazardous work conditions

Grab & Go Lockers

Grab & Go Lockers

The Library’s Grab & Go Lockers are located outside at Plainfield East High School, 12001 Naperville Road, and give the community 24/7, contactless access to requested library materials. 

Follow the steps below or watch this quick tutorial video to learn how to use the Grab & Go Lockers. 

  1. Place a hold: Log in to Your Account to place holds on the items you would like to borrow. Make sure you select Plainfield East HS Lockers’ as the pickup location. Please note: GoGo Gadgets and InterLibrary Loans will not be available for pickup at the Lockers. 
  2. Wait to hear from us: When your items are available, you will be notified by phone, email or text notification. You have 5 days to pick up your items.
  3. Visit the lockers anytime: Visit the lockers whenever it fits your schedule – your items are kept in our secure lockers for five days. Pickup lockers are located at the outside entrance P of Plainfield East High School. Bring your library card (or know your number) and follow the prompts on the screen to retrieve your items.  You may also return items in the locker return bin.

Frequently Asked Questions

How long will my materials be held in the locker?

Holds will remain in the lockers for 5 days.

What do I need to bring with me to retrieve my materials?

You will need you library card number. You can scan the physical card or enter the number from memory.

Can I return my materials at the lockers?

Yes, there is a return bin available.

Can all materials be picked up using the lockers?

No, GoGo Gadgets and InterLibrary Loan materials will not be held at the lockers. Please also do not return GoGo Gadgets at the lockers.

What are the hours of the Grab & Go Lockers?

Materials will be delivered once a day Monday - Saturday. Materials can be picked up 24 hours a day 7 days a week, 365 days a year.

Where exactly at Plainfield East are the lockers located?

The lockers are outside Entrance P on the northeast side of the building. Best to enter off of 119th Street.

How are my items checked-out?

Once you scan your cards and remove the items from the locker the items are automatically checked-out.  No need to scan the individual barcodes.

 

Home DeliveryHome Delivery

We provide delivery of materials such as books, audiobooks, CDs and DVDs to Plainfield Library cardholders who are unable to physically come to the Library.

  • Home delivery is offered as an ongoing service or temporarily according to your needs.
  • You must have a Plainfield Library card to receive books and other library materials.
  • New baby? We understand that this is a very special—and busy—time, so we offer our home delivery service to help assist you too.
  • You will receive a phone call before the materials are delivered, as well as a reminder call before they are picked up.
  • Materials will be delivered in a weatherproof library bag and will be dropped off at your premises if you are not available at the time of delivery. Please put materials in the same bag for pick up.

Please contact Judi Deszcz, Home Delivery Coordinator, at 815-582-7696 or jdeszcz@plainfieldpubliclibrary.org to sign up for home delivery.